Legal
Privacy Policy
Effective Date: 23 June 2026
Stock Savers (“Company,” “we,” “us”) respects your privacy and is committed to protecting your personal information. This Policy explains how we collect, use, and safeguard information when you use our Service at https://stock-savers-app.vercel.app. It applies to all users including those in Australia, New Zealand, the United Kingdom, and the European Union.
1. Information We Collect
1.1 Information you provide directly
- •Account: Name, email address, password
- •Business profile: Business name, industry, team size, revenue range, business type
- •Inventory & recovery data: Dead stock entries, action plans, and recovery amounts recorded in the Service
- •Communications: Information you provide when contacting us for support
1.2 Information collected automatically
- •Usage data: Features used, pages visited, time spent
- •Device & log data: Browser type, OS, IP address, access times
- •Cookies: See Section 7
1.3 Information from Shopify integration
When you connect your Shopify store, we receive sales and inventory data (products, orders, stock levels, and sales velocity) to power dead stock detection and recovery features. We only access data you explicitly authorise through the Shopify OAuth flow.
2. How We Use Your Information
2.1 Provide the Service: Operate the app, scan your Shopify inventory, identify dead stock, generate recovery reports, and deliver recovery value estimates and action plans.
2.2 AI features: Analyse your inventory data using Anthropic's Claude API to provide personalised dead stock recovery insights and recommendations through Sam, your AI Recovery Coach. Relevant inventory data is sent to Anthropic for processing — see Section 8.
2.3 Shopify sync: Sync inventory and sales data from Shopify daily to keep dead stock detection and At-Risk SKU alerts current.
2.4 Account management: Create and manage your account, authenticate identity, process payments.
2.5 Communications: Send service-related emails, respond to inquiries, notify you of at-risk engagement.
2.6 Improvement: Analyse aggregate, anonymised usage patterns to improve the Service and develop new features.
2.7 Security & legal: Detect fraud, enforce our terms, comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances:
3.1 Service providers
| Provider | Purpose | Data shared |
|---|---|---|
| Supabase | Database hosting (PostgreSQL) | All user and business data |
| Anthropic | AI processing (Claude API) | Inventory data for dead stock recovery analysis |
| Vercel | Web hosting | Technical and usage data |
| Resend | Transactional email | Email address, notification content |
| Shopify | Subscription billing, app distribution & inventory sync | Billing details, store information, inventory data |
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
3.2 Shopify integration: When you connect Shopify, we exchange inventory and sales data via their API as you authorise. Your use is also governed by Shopify's privacy policy.
3.3 Legal requirements: We may disclose information if required by law, court order, or to protect our rights or user safety.
3.4 Business transfers: If Stock Savers is acquired or merges, your information may be transferred. We will notify you of any such change.
4. Data Retention
4.1 We retain your data for as long as your account is active or as needed to provide the Service.
4.2 After cancellation, we retain your data for 30 days to allow reactivation. After this period, we delete or anonymise it unless legally required to retain it.
4.3 Data may persist in encrypted backups for up to 90 days after deletion.
4.4 We may retain anonymised, aggregated data indefinitely for analytics.
5. Data Security
5.1 Encryption: All data is encrypted in transit (TLS/SSL) and at rest.
5.2 Access controls: Access to personal data is restricted to authorised personnel on a need-to-know basis.
5.3 Integration tokens: OAuth tokens for Shopify are encrypted and stored server-side — never exposed to the client.
5.4 Infrastructure: Hosted on Supabase with enterprise-grade security. Deployed via Vercel with security headers (X-Content-Type-Options, X-Frame-Options, XSS Protection).
While we take reasonable precautions, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Rights
6.1 All users
- •Access: Request a copy of your personal information
- •Correction: Request correction of inaccurate information
- •Deletion: Request deletion of your data (subject to legal retention requirements)
- •Export: Request your data in a portable format via Settings → Data
- •Withdraw consent: Where processing is based on consent, withdraw at any time
6.2 Australian users (Privacy Act 1988)
Under the Australian Privacy Principles (APPs), you have the right to access and correct your personal information (APPs 12–13) and to make a privacy complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
6.3 UK and EU users (GDPR)
You also have the right to object to or restrict processing; receive your data in a structured, commonly used format (data portability); and lodge a complaint with your supervisory authority (UK: ICO at ico.org.uk; EU: your national authority).
Legal bases for processing (GDPR):
- •Contract: Processing necessary to provide the Service you requested
- •Legitimate interests: Service improvement, fraud prevention, security
- •Consent: Optional features and marketing communications
- •Legal obligation: Compliance with applicable laws
To exercise any of these rights, contact us at contact.stocksavers@gmail.com. We will respond within 30 days. We may verify your identity before processing your request.
7. Cookies
7.1 We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you use the Service.
| Type | Purpose |
|---|---|
| Essential | Required for the Service to function (authentication, security) |
| Functional | Remember your preferences and settings |
| Analytics | Understand usage patterns and improve the Service |
7.2 Most browsers allow you to control cookies through settings. Disabling essential cookies may prevent some features from working. We do not use third-party advertising cookies.
8. AI Data Processing
8.1 Our AI-powered features use Anthropic's Claude API. When you use Sam (the Dead Stock Recovery Coach), relevant inventory data from your Shopify store is sent to Anthropic's servers for processing and returned to you as recovery insights and recommendations.
8.2 Under our agreement with Anthropic, your data is used only to provide the requested AI functionality and is not used to train their AI models. Appropriate security measures are in place.
8.3 You can choose not to use AI-powered features. Dead stock detection and reporting remains available without AI analysis.
9. International Data Transfers
Your information may be processed in countries other than your own, including the United States (where Anthropic, Vercel, and Supabase are located). For UK and EU users, we ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where applicable.
10. Children's Privacy
The Service is intended for business users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn we have collected such information, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. For material changes, we will notify you via email or in-app notification. Continued use of the Service after changes constitutes acceptance.
12. Complaints
Step 1: Contact us at contact.stocksavers@gmail.com. We will investigate and respond within 30 days.
Step 2: If unsatisfied — Australia: OAIC at www.oaic.gov.au · UK: ICO at www.ico.org.uk · EU: your local supervisory authority.
13. Contact
Stock Savers · contact.stocksavers@gmail.com · https://stock-savers-app.vercel.app
We aim to respond to all privacy inquiries within 14 business days.